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API Status Codes V2

General Error Codes

Status Code Status Text
E100 Invalid request. Please make a valid JSON POST request with all the required variables.
E103 API access is blocked for this account. Please check the status of this account or its master account if applicable.
E104 Authentication failed. Invalid api-key.
E105 No API access to this user.
E107 Invalid action. This API user is not allowed to use this action.
E108 Invalid JSON. JSON parsing failed.
E112 IP is not whitelisted. API call rejected.
E113 Exceeded the allowed throughput for this API action.
E503 Internal error.

API Specific Error Codes

Status Code Status Text
E110 Invalid phone number.
E111 Invalid Sender.
E111 Invalid Sender to {COUNTRYNAME}.
E115 Alphanumeric Sender is not provisioned.
E117 Invalid phone number format. It should be passed as a string.
E223 More than one object is not allowed in the same slide.
E224 Audio, video or image is not allowed with objects in the same slide.
E225 Exceeded number of slides allowed for the MMS.
E226 Audio and video are not allowed in the same slide.
E227 Video and image are not allowed in the same slide.
E228 MMS Text cannot exceed {X} characters.
E241 Invalid MMS ID or MMS does not exist.
E311 Invalid MMS Name or MMS Name is required.
E312 No slides.
E313 Slide {X} is empty.
E331 Image for slide {X} exceeds max allowed size.
E332 Audio for slide {X} exceeds max allowed size.
E333 Video for slide {X} exceeds max allowed size.
E335 Contact for slide {X} exceeds max allowed size.
E336 Calendar for slide {X} exceeds max allowed size.
E337 Pdf for slide {X} exceeds max allowed size.
E341 {Image|Audio|Video|Contact|Calendar|Pdf} file in slide {X} is corrupted.
E351 Image for slide {X} not found at url. Content cannot be fetched from the URL.
E351 Image for slide {X} not found at url. URL returned {STATUS CODE}.
E352 Audio for slide {X} not found at url. Content cannot be fetched from the URL.
E352 Audio for slide {X} not found at url. URL returned {STATUS CODE}.
E353 Video for slide {X} not found at url. Content cannot be fetched from the URL.
E353 Video for slide {X} not found at url. URL returned {STATUS CODE}.
E355 Contact for slide {X} not found at url. Content cannot be fetched from the URL.
E355 Contact for slide {X} not found at url. URL returned {STATUS CODE}.
E356 Calendar for slide {X} not found at url. Content cannot be fetched from the URL.
E356 Calendar for slide {X} not found at url. URL returned {STATUS CODE}.
E357 Pdf for slide {X} not found at url. Content cannot be fetched from the URL.
E357 Pdf for slide {X} not found at url. URL returned {STATUS CODE}.
E359 Invalid Content-Length found in the {GET|HEAD} request for the {image|audio|video|contact|calendar|pdf|ms-excel} in slide {X}.
E360 Could not copy {image|audio|video|contact|calendar|pdf|ms-excel} in slide {X}. Content could not be saved on S3.
E361 Could not copy {image|audio|video|contact|calendar|pdf|ms-excel} in slide {X}. Content could not be saved on the server.
E380 Excel for slide {X} exceeds max allowed size.
E381 Excel for slide {X} not found at url. Content cannot be fetched from the URL.
E381 Excel for slide {X} not found at url. URL returned {STATUS CODE}.
E616 Mms expiry timestamp is invalid.
E617 Fallback sms link expiration date is invalid.
E618 Carrier lookup failed. Please retry.
E619 Carrier not provisioned.
E620 MMS ID is required.
E621 The phone number value is required.
E622 Fallback SMS text is required.
E626 MMS not available. Encoding in progress, try again later.
E629 Unrecognized Content Type. Slide {X} contains ‘{content-type}’ content which is not supported.
E629 Unrecognized Content Type. Missing Content-Type header in the {GET|HEAD} response for content in Slide {X}.
E653 Disable fallback sms accepts only boolean values.
E654 Disable fallback SMS link accepts only boolean values.
E655 force-send-as-sms node accepts only TRUE/FALSE values.
E712 The message text value is required.
E715 Phone number is not subscribed to this campaign.
E718 The Campaign ref value is required.
E721 The Campaign ref value is invalid.
E1501 There is no information added for the vCard.
E1502 Only jpg, png, and gif images are allowed for the photo in the vCard.
E1503 Vcard file creation failed. Please try again.
E1506 Phone number {X} added for the vCard must be between 4 and 20 digit.
E1508 Email id {X} added for the vCard is invalid.
E1511 The photo url in the vCard does not exist.
E1515 The first or last name for the vCard is required.
E1516 Phone / Email / Physical address {X} label added for vCard is invalid.
E1518 The photo url in the vCard is not valid.
E1520 Image in photo url exceeds max allowed size of {X} KB.
E1701 There is no information added for the iCalendar.
E1702 iCalendar file creation failed. Please try again.
E1703 Title cannot be empty for iCalendar.
E1703 Description cannot be empty for iCalendar.
E1703 Location cannot be empty for iCalendar.
E1703 Start Datetime cannot be empty for iCalendar.
E1703 End Datetime cannot be empty for iCalendar.
E1703 Timezone cannot be empty for iCalendar.
E1704 Event start datetime cannot be greater than the event end datetime.
E1705 Event timezone longname added is not valid.
E1706 Event start datetime is not valid.
E1706 Event end datetime is not valid.
E1707 Event start or end datetime cannot be less than today.
E1708 Event start date should be a future date if ‘Lasts All day’ option is selected.
E1903 Dynamic Image: Barcode Id value is required.
E1904 Dynamic Image: Invalid barcode type added. Only the following barcode types are allowed: Aztec Code, Code 11, Code 128, Code 39, Data Matrix, EAN, Interleaved 2of5, PDF417, QR Code, UPC-A.
E1905 Dynamic Image: Barcode id value is invalid. The allowed length for Aztec Code barcode type is 800.
E1905 Dynamic Image: Barcode id value is invalid. The allowed length for Code 11 barcode type is 121.
E1905 Dynamic Image: Barcode id value is invalid. The allowed length for Code 128 barcode type is 118.
E1905 Dynamic Image: Barcode id value is invalid. The allowed length for Code 39 barcode type is 74.
E1905 Dynamic Image: Barcode id value is invalid. The allowed length for Data Matrix barcode type is 800.
E1905 Dynamic Image: Barcode id value is invalid. The allowed lengths for EAN barcode type are 2,5,7,12.
E1905 Dynamic Image: Barcode id value is invalid. The allowed length for Interleaved 2of5 barcode type is 89.
E1905 Dynamic Image: Barcode id value is invalid. The allowed length for PDF417 barcode type is 800.
E1905 Dynamic Image: Barcode id value is invalid. The allowed length for QR Code barcode type is 800.
E1905 Dynamic Image: Barcode id value is invalid. The allowed length for UPC-A barcode type is 11.
E1906 Dynamic Image: TextArea {X} is required.
E1907 Dynamic Image: TextArea {X} is invalid. Please remove if any special characters and try again.
E1908 Dynamic Image: Invalid Background Image URL.
E1908 Dynamic Image: Invalid Background Image URL. Image cannot be validated.
E1908 Dynamic Image: Invalid Background Image URL. The background image must be a jpg/jpeg only.
E1908 Dynamic Image: Invalid Background Image URL. The background image exceeds max allowed size of {X} KB.
E1908 Dynamic Image: Invalid Background Image URL. Image cannot be uploaded. Please try again.
E1908 Dynamic Image: Invalid Background Image URL. Image cannot be uploaded on s3. Please try again.
E1908 Dynamic Image: Invalid Background Image URL. Image cannot be uploaded on temp. Please try again.
E1912 Dynamic Image: The barcode width value is invalid. Only numbers greater than 10 are allowed.
E1912 Dynamic Image: The barcode height value is invalid. Only numbers greater than 10 are allowed.
E1912 Dynamic Image: The barcode border-width value is invalid. Only numbers between 0 and 999 are allowed.
E1912 Dynamic Image: The barcode position X value is invalid. Only numeric values are allowed.
E1912 Dynamic Image: The barcode position Y value is invalid. Only numeric values are allowed.
E1912 Dynamic Image: The barcode font size value is invalid. Only numeric values are allowed.
E1912 Dynamic Image: The barcode font size value is invalid. Only numbers between 8 and 72 are allowed.
E1912 Dynamic Image: The barcode rotate value is invalid. Only numeric values are allowed.
E1912 Dynamic Image: The barcode alignment value is invalid. Only the following alignment values are allowed: left, center, right.
E1912 Dynamic Image: The barcode font value is invalid. Only the following font values are allowed: Arvo, Arial, ArialMT, OpenSans, LiberationSans, Ubuntu.
E1912 Dynamic Image: The barcode rotate value is invalid. Only the following rotate numbers are allowed: 0, 90, 180, 270.
E1912 Dynamic Image: The barcode foreground color value is invalid. The foreground color value must be specified in hexadecimal format and starting with \’#\’
E1912 Dynamic Image: The barcode background color value is invalid. The background color value must be specified in hexadecimal format and starting with \’#\’
E1912 Dynamic Image: The text area {1-8} position X value is invalid. Only numeric values are allowed.
E1912 Dynamic Image: The text area {1-8} position Y value is invalid. Only numeric values are allowed.
E1912 Dynamic Image: The text area {1-8} font size value is invalid. Only numbers between 8 and 72 are allowed.
E1912 Dynamic Image: The text area {1-8} width value is invalid. Only numeric values are allowed.
E1912 Dynamic Image: The text area {1-8} font value is invalid. Only the following font values are allowed: Arvo, Arial, ArialMT, OpenSans, LiberationSans, Ubuntu.
E1912 Dynamic Image: The font color value is invalid. The font color value must be specified in hexadecimal format.
E1913 Dynamic Image: A background image, barcode, or at least one text area is required.
E1914 Dynamic Image: The background image failed to upload. Please try again.
E1915 Dynamic Image: Dynamic image could not be generated. Please try again.
E1918 Physical address {X} added for the vCard must be between 4 and 1000 characters.